Reviews

Below are some of our reviews from our wonderful customers. You can find even more on our Facebook page here

Chester

What can I say ! Sarah came to visit today to give tips for my 12week old Chester . From the normal commands , which I must say he picked up very quickly to advice on gettin him to sleep through the night to helping me get him to walk while out , I now feel confident that I can be the best to beable to give my gorgeous pup what he needs to become a confident and well behaved dog cause little do we realise we are sometimes the problem. Also giving me advice on my older boy who is 12 I can honestly say I would not recommend anyone else . Amazing !!! X

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Sage

Can’t express my appreciation and thankfulness for Sarah helping us! She was amazing from start to finish and when I say finish it’s not really the end and I know the road will be long but Sarah has been at the other end of the phone whenever needed since the beginning till now! I know she will always make time to continue our training and have words of wisdom whenever needed! Can’t wait to hopefully go on a big walk soon with everyone to show our training and our amazing improvements! Thank you Sarah and team

Sage and her Mummies

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Drax

Wow! I had a discussion about my Border Collie 3yrs with Sarah a couple of weeks ago. Was introduced to Kimi Swindells yesterday and she was AMAZING!

Well informed about the issues prior to arrival, she handled Drax in a professional, relaxed but firm manner. In such a short space of time, already noticing the difference in him. He has territorial issues and would lunge at the front door when anyone arrived. Last night, we had a delivery and he stood by lounge door, never even attempted to get to front door!

We will work with him, take on all the advice and looking forward to the future!

I would highly recommend Kimi and The Pet Experience to anyone that needs help.

Kimi, thank you so much

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Otis

I had to email you because I am SO EXCITED. Today we went on our first walk with Otis using his vibrate collar. We went to the woods where he saw SO many squirrels. He chased every single one but came back within 5 seconds of me saying leave and a vibrate. A dog also came out of no where and Otis ran off with him, we said leave and a vibrate and he came back a lot quicker than he normally would too. I felt like a pretty responsible dog owner for the first time in a while! 

 

Some other amazing news, I support a Romanian charity (where we got him from), and they had 2 kittens living in a crate, so I offered to foster them with absolutely no hopes of Otis coping. Well we have had them here for a week now and Otis is already off lead around the house with them. We corrected any and all negative behaviours (lunging, growling, barking!) and today he has been 100% positive with them. 

 

Anyway, I just wanted to say a HUGE thank you to you. I went into my rescue adoption with a very naive head and a lot I wish I had learnt before hand, but thanks to you we have a good little pup that is learning every day. Im sure we will have more bumps going forward, but for now we are all doing well all thanks to your support. 

 

Thank you so much,

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Crumble

I have to say that Crumble is a changed dog!  Yesterday I walked 4 miles on road with her on the lead you gave us and she was brilliant - I got home with aching legs from the walk but no sore arm socket from the normal pulling!  We have just done a similar walk with Pete who was amazed!

 

In the field this morning (on her long lead) she responded to "leave" and "come" 80% of the time and seemed very pleased with herself but not as happy as I was with her!

 

So thank you for sorting us out. I am sure we will still have issues but knowing you are at the end of the phone is reassuring.  

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Chester

I honestly am overwhelmed and cannot thankyou enough for all your amazing help today. Jacob was so overprotective of me that I had to literally avoid people and only walk him in the evening, it wasn’t a pleasure for either of us and yet now he’s walking beautifully, safely and more importantly controlled on the lead, we can finally enjoy walks together again.

The puppy starter package was amazing too, full of helpful tips and advice. The foundation is what I needed to start off on the right foot with my new puppy and I’m looking forward to starting all the new training. Heartfelt thanks

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Rocco

Highly recommend! Sarah came to visit us when our pup Rocco was just 13 weeks old, struggling with toileting, sleeping through the night and also settling him into our home preparing him for our new arrival of a baby girl! Rocco is now just over 6 months and our daughter is 5 weeks! He is a fully trained lovely dog and member of our family, he is so gentle with our daughter and knows his boundaries well.. just wanted to say such a big thank you again xxx

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Chase

Sarah came and visited our 5 month old gsd chase and I cannot praise her work enough, she’s done an amazing job In not only helping chase become more calm and relaxed but also helping us in becoming the best owners we can to chase! Within a matter of days he has become a completely different pup � so a huge thank you Sarah!! X

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Tolly & Barney

Just like to say a HUGE Thankyou to Kimi and Leah for coming out during this unprecedented times to help solve an aggression issue between our dogs. From the moment they walked in a took over they listened and interpreted our needs and and soon were given practical and educational advice.

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Rosa

Hi Kimi thanks for the attachment, I’ve read it but not digested it properly yet!
We took a walk around the block this evening.  Only about twice she tried to get out of the door first, but then that’s how it’s been. She had your black rope lead on.  Every time she was slightly ahead of me I pulled gently on the lead and she came back level with me.  The only time she pulled was when she saw a cat, so I pulled the lead and she returned back beside me.  Coming to the front door without too much hassle, I went in first and she followed.

Many thanks for all your tips, it was nice to meet you and Leah today and hopefully we can teach Rosa how to behave better.  She must be tired as she is snoring like a good ‘un! 
Yes I will definitely keep in touch and thanks again.

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Sarah sorry been meaning to email. OMG thank you so much for Saturday – been bloody life changing – I didn’t think we were doing too bad but blimey we now have SUCH a chilled out puppy! We are walking him more so he’s happy and warn out, and training him more so when I want to work he just is happy chilling.

 

He’s hardly nipped or jumped at us as when he does we tap his nose and he’s learnt really quickly.

I also have remembered to treat him for toileting outside right as he does it/where he’s done it so he remembers that’s good. We haven’t had any over excitement or accidents all day,

 

So in summary thank you so much. We even ate take away on the sofa last night and he just sat on the floor looking at us – none of us could believe it as usually he’d be jumping up so we’d end up shutting him out. Whereas he just sat there as we ate!

 

So basically a very big THANK YOU, my walks have been so much more relaxing too ... thanks again

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Bailee

Sarah came to help us with our little rescue cocker spaniel who had an immense chase drive, even chasing a helicopter and disappearing over the fields. We have since done bronze, silver and gold classes. Well yesterday just demonstrated to me how the training has helped.

Two deer ran in front of us walking, my little bailee saw them, immediately started to run but I called her and she immediately turned and came back to me. I can’t thank you enough sarah, it’s a joy to walk Bailee now and no more worries about her disappearing after anything that moves. Thank you and would definitely recommend.

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Wilf

Sarah was amazing. Little Wilf was about to get himself PTS for biting visitors that came through the gate but one session with Sarah and calm has already been restored. Two dogs who used to sleep on the sofas now happily snoozing in beds on the floor, I can hoover my house without having the hoover savaged and they generally know where they stand. Wilf is now able to stand down from guard duty and is learning not to fuss visitors (he loves them if they manage to get through the gate alive and with all their limbs attached)! Lots of work still to be done but second day in and the difference is incredible. Thank you from the Kent woofers and humans!

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Frankie & Dottie

Stacey came today to help with Frankie & Dottie’s relationship, we are amazed with the difference these 3 hours have made! Frankie was extremely anxious and constantly barked all the time. This would aggravate Dottie and she would turn aggressively towards Frankie in the house. Dottie and Frankie couldn’t get on together in the house at all and it was causing a lot of difficulty for our family. Stacey worked with both dogs individually, firstly she focused on the importance of good lead walking and we used a different lead. This had a huge impact on both dogs, and reduced Frankie’s insecurities so much. We then worked on Dottie’s adverse reactions towards Frankie, using the spray collar, an incredibly effective device. If Dottie went to attack Frankie, she got a little spray of water and this stopped Dottie straight away. By the end of the training session Frankie & Dottie were so much happier & calmer. The dogs were actually able to be in the same room together without any negative behaviours. Just amazing! We are going to continue to work on controlling Dottie’s reactions towards Frankie with the help of the collar and our new skills and gradually we will no longer need to use this. We are so grateful for the improvements you have already helped us to make, thank you so much!!

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Dexter

Thanks Stacie, your help has been brilliant. We are taking Dexter out five to six times a day. He is responding very well and we’ve got to the point where there is hardly any noticeable anxiety when approaching people or dogs. In fact, I make a point to walk as close to everyone as possible to keep enforcing this. We have noticed today that he seems less interested in passers-by. His ears are staying to the side and not on alert, which is a great positive sign.

 

He has the odd bark, but it’s around 1 in 10 incidents now. We appreciate we have to keep it up, but thanks again for showing us what we have to do and making such a great difference.

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Scrumpy

Thanks for a really great session today. I had so many questions and you have helped me see where I was going wrong! We enjoyed the simple and straightforward advice and have talked about it all non stop since you left! Hopefully lots of chances to practice going forward.

Thanks again and will be in touch if we need your help again further along the line!

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